Communications


The Cleburne Police Department Communications Center is staffed by 11 Telecommunicators and one supervisor.  There are always at least two Telecommunicators on duty 24 hours a day / 7 days a week.  They are responsible for providing dispatch for police, fire, and medical services.  They answer all   9-1-1 and non-emergency calls.  They dispatch over 40,000 incidents a year.

They monitor several databases at all times.

Some of their essential duties include:

        
Receiving emergency and non-emergency requests for police, fire, and medical
      services
         Dispatching proper personnel and equipment to the location
         Create and maintain logs of public safety activity
         Handles complaints and inquiries from the public
         Operate a variety of communications equipment, including telephone, two-way 
      radio, and computer equipment
         Maintain contact with all units on assignments
         Responds to variety of requests from personnel in the field
         Deals tactfully, effectively, and professionally with the general public

The City of Cleburne Police and Fire Department could not function without the skilled and highly trained professional staff of Telecommunicators.

WHEN TO CALL 9-1-1

Dial 9-1-1 when there is a medical, fire, or police emergency, such as:

   Life threatening situations, serious 
   injury, serious bleeding, poisoning


    Fire

   Serious medical condition

   Missing child or elderly person

  Crime in progress, suspicious
   activity, suspects still in the area


   Traffic accident with injury

         Connie Taylor - Communications Supervisor

FOR NON-EMERGENCY SITUATIONS CALL   817-645-0972